1. Introduction
FlipFileZone ("we", "us" or "our") operates the website located at www.flipfilezone.com (the "Service"). This Privacy Policy explains what information we collect when you visit or use the Service, how we use it, and the choices you have about that information.
By using FlipFileZone you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.
2. Information We Collect
2.1 Files You Upload
When you upload a file for conversion, compression, merging, resizing or text extraction, that file is transferred to our processing servers over an encrypted HTTPS connection. Files are held in temporary storage only for the duration of your processing session — typically a few minutes — and are permanently and automatically deleted from our servers immediately after your download completes or after a maximum idle period of 60 minutes. We do not back up, archive, or retain copies of any uploaded file beyond this window.
2.2 Usage Data
We automatically collect certain non-personally identifiable information when you visit the Service, including:
- Your browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- Approximate geographic region (country/city level, derived from IP address)
- Device type (desktop, mobile, tablet)
This data is collected in aggregate and is used solely to understand how visitors use the Service so we can improve it. It is not linked to individual identities.
2.3 Cookies and Local Storage
FlipFileZone uses minimal cookies and browser local storage for the following purposes:
- Theme preference — We store your light/dark mode choice in local storage so the correct theme is applied on your next visit.
- Analytics — Google Analytics sets cookies to track aggregate usage metrics. These cookies do not contain personal information.
- Advertising — Google AdSense may set cookies to show relevant advertisements. You can opt out via the AdSense opt-out page or by using a browser extension that blocks advertising cookies.
2.4 Information You Do Not Provide
FlipFileZone does not require you to create an account, provide an email address, or submit any personal information to use any of our free tools. We do not collect names, contact details, payment information, or any other personally identifiable information as part of the core Service.
3. How We Use Your Information
We use the information we collect to:
- Process and deliver file conversion, compression, merging, resizing and extraction tasks
- Monitor and improve the reliability and performance of the Service
- Detect and prevent abuse, fraud or illegal use of the Service
- Understand aggregate usage trends so we can add features our users want
- Display contextually relevant advertisements through Google AdSense
- Comply with applicable laws and regulations
We do not use your uploaded file content for any purpose other than completing the processing task you requested. We do not scan, index, train machine-learning models on, or otherwise analyse the content of your files.
4. Third-Party Services
FlipFileZone integrates the following third-party services. Each operates under its own privacy policy, which we encourage you to review.
- Google Analytics — Aggregate website usage tracking. See Google's Privacy Policy.
- Google AdSense — Display advertising. See Google's Ad Technology Policy.
- Google Tag Manager — Tag and script management.
- Google Funding Choices — Consent management for users in applicable regions.
We do not sell, rent or trade your personal information with any third party for their independent marketing purposes.
5. Data Security
All data transmitted between your browser and our servers is encrypted using industry-standard TLS (HTTPS). Uploaded files are stored in isolated temporary directories accessible only by the processing task associated with your session. Access to our production infrastructure is restricted to authorised personnel only.
While we implement reasonable security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of any data you transmit to us, and you do so at your own risk.
6. Data Retention
Uploaded files are automatically purged within 60 minutes of upload, usually much sooner. Analytics data is retained in aggregate form by Google Analytics for up to 26 months. No personally identifiable file data is retained beyond the processing session.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, restrict, or delete personal information we hold about you. Since we do not collect personal information as part of the core Service, most users will have no personal data on file with us.
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR) and UK GDPR respectively. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). To exercise any privacy rights, please contact us using the details in Section 10.
8. Children's Privacy
FlipFileZone is not directed at children under the age of 13. We do not knowingly collect any personal information from children under 13. If you believe a child under 13 has submitted personal information to us, please contact us immediately and we will take steps to remove that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Service after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, your data, or your privacy rights, please contact us at:
FlipFileZone
Email: privacy@flipfilezone.com
Website: www.flipfilezone.com